EXEControl® provides many tools to ensure customer
satisfaction throughout the entire process. Besides our
complete CRM toolset, discussed elsewhere, EXEControl® provides
tools such as the following to maintain customer service
levels:
Invoicing Center Faxes, Emails or Prints Bills:
Individual customers may be set up to receive their invoices
via fax, email or via the postal service.
Processing Center Keeps Customers in Touch:
EXEControl®’s customer communications center
sends past due notices, contract renewal notices, service
reminders, announcements, etc. It also manages global rate
adjustments.
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