Full Inventory Management:
Every business has inventory, including service companies.
For service companies the level of inventory, SKU selections
and price levels make a huge difference to daily profit
margins. EXEControlŽ gives the service center
and headquarters the tools necessary to make such decisions.
Complete Accounting:
EXEControlŽ doesn’t stop at the completion
of a service ticket but completes the process by producing
full accounting financials. Complete accounts payable and
cash disbursements also are integrated to the EXEControlŽ system.
Customer Relationship Management (CRM):
Every aspect of the EXEControlŽ system has been
designed to maintain loyal customers. The customer relationship
starts with the initial contact (usually a quote for service)
and continues through the entire process. Even follow up
calls at warranty expiration, product end of life and any
other long-term event may be flagged into the system to
ensure repeat business.
Time Reporting and Payroll:
EXEControlŽ supports the payroll tax and state requirements
of all 50 states. Electronic time clock allows for hourly
employees to get paid without the need for time consuming
totaling of time clock records. EXEControlŽ also
supports the payment of commissions via the payroll system.
Consolidated Purchasing:
EXEControlŽ supports centralized corporate head
quarter purchasing for all service centers. Cross-store
visibility and inventory transfer rules assist in the ability
to reduce inventory levels and maximize purchasing power.
Electronic Communications with Trading Partners:
EXEControlŽ supports electronic communications with
vendors and customers. EDI (Electronic Data Interchange)
and XML are two of the more popular protocols used in business.
Purchase orders, advance shipping notices, vendor invoicing,
disbursements, quotes and billing records can all be transmitted
electronically.
Document Storage and Retrieval:
Document storage and retrieval can be used for many purposes
in a service environment. These include:
- Scan and association of signed contracts
- Service tickets
including technician hand written notes
- Vendor order
packing receipt paper work
- Vendor invoices
- General correspondences
EXEControlŽ offers barcode association technology
to automatically link scanned documents with their associated
computerized business records.
Sales Analysis:
EXEControlŽ can produce an unlimited series of sales
analysis reports. The reports can show information such
as service center sales, dollars per hour per service center,
per employee and contact management efforts to sales dollars
realized. Sales can be broken down in multiple sub break
points by product line, sku, salesman, promotion codes
and more.
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