Introduction:
Processing the paper work to reserve, deliver and pickup
rental items is quite intensive. Timely reporting of
such activities is essential to the overall functioning
of the business. EXEControl® allows for the timely
recording of such transactions through the use of many
features including the following:
Unit reservations:
Specific serialized units may be reserved for customer
orders. This places a "hold" on the unit. Even
units that are currently out on rent may be reserved for
future orders. Only one order at a time may reserve an
individual serial number.
Pricing overrides:
The system provides a number of sophisticated pricing
methods. Each rental item has a set of standard rental
rates for
the various rental terms (e.g. day, week, 2 week, 4 week,
etc.). The defaulted rental rates for any or all terms
may be overridden at the time of order entry.
Expected return dates:
During order entry, an expected rental term is selected
for the item being rented. The program then prompts
for the number of terms (e.g. days or weeks) that the
unit
is expected to be out. From this information it defaults
an expected return date that may be overridden if a
more exact date is known. This information may be updated
at any time and is useful in determining when units
will
be
available for the next rental.
Optional and required accessories:
Optional or required accessories will often accompany
rentals. Some accessories have their own rental rates.
Others are
sold up front. Others might be provided at no charge
to the customer but will be charged for if they are
not returned.
Each piece of rental equipment may be assigned an
accessory code, which consists of a list of accessory
items with
associated inclusion and billing criteria.
Rental deposit and prepayment tracking:
The EXEControl® system allows for the collection and
tracking of rental deposits and prepayments for customers
without charge accounts. Payments may be accepted in cash,
by check or credit card. The system supports on-line credit
card verification.
Unit substitutions, exchanges and moves:
For situations where the desired piece of equipment
is unavailable, other items may be substituted.
If the desired
unit later becomes available, an "exchange" may
be processed that will return the initial piece of equipment
and issue the desired one. This exchange may optionally
be accompanied by a change in the rental rate, which takes
effect as of the date of the exchange for billing purposes.
Customer requests to "move" a rented unit from
one address to another may also be processed and tracked
within the system.
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