Introduction:
Servicing of the rental fleet is a key aspect to any rental
system. Having the service department ‘on-line’ helps
to support many other functions such as determining when
the unit might be ready for rental based upon inspection
coding and how much is the unit costing to keep in the
fleet. EXEControl® provides the following features
are part of its overall service module solution:
Automated service work order generation:
Whenever a piece of rental equipment is returned from
rent, the system can automatically generate a repair
work order
to be used in the inspection and servicing of the unit.
This work order may be automatically printed for use
by service technicians. The work order can include a
list
of required parts, standard service operations and expected
times.
Labor time tracking:
The system provides an electronic time clock to facilitate
the automated tracking of time and parts on service
work orders. A simple time clock interface collects all
information
about time spent, parts actually used and the changing
status of the item being repaired. The time clock simultaneously
supports both the job costing function and the payroll
function.
Parts demand and usage:
Required parts on these work orders will place a demand
on inventory. Parts actually used may be recorded
through either the electronic time clock or separately
from
the miscellaneous inventory transaction function.
In either
case, the cost of parts used is assigned to the repair
work order.
Repair cost histories:
Each serialized piece of equipment is kept up to
date with an exact record of all repair costs.
These may
be used
to perform accurate ROI analyses.
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